Board

Kelly Liu

Originally from California, Kelly has dedicated her life to civil society for more than ten years sitting on boards, volunteering and interning for organizations such as the Berkeley Food and Housing Project, California Public Interest Research Group, and National Association of Community Health Centers.

With a B.S. in Business Administration focused on non-profit management and marketing, Kelly spent two years in the advertising industry in Los Angeles and three years in the international development industry, managing NGO capacity building projects in Botswana’s public health sector and a women’s economic empowerment project while at Oxfam in Cambodia.

Kelly has recently completed her Master's degree in International Business at The Fletcher School at Tufts University and currently works as a program manager to ensure social and environmental responsibility in the global supply chain of a large technology company.

Kelly Liu

Janet Grogan

Janet has over twenty years of human resources and organizational development experience dealing with a range of issues such as work place conflicts, employee training and development, benefits, leadership and recruitment.

She has developed policy, conducted training, facilitated and implemented strategic planning and has a track record of mediating disputes and creating effective solutions for internal resolution.

Janet has spent the last seven years dividing her time between providing human resource consulting to small and non-profit organizations and work with The Mediation Group. Janet is a former member of the Board of Directors of the Somerville Homeless Coalition, is a member of the Alliance to Increase Diversity in CDC's and is a former Vice-Chair of the Board of the Episcopal City Mission.

Janet Grogan

Dr. Eric Hardt

Dr. Eric Hardt is a former Associate Professor of Medicine at BUSM. His training included B.A. in psych from Yale 1970, M.D. from Tufts Med 1974. After 10 years at Harlem Hospital and Jacobi Hospital in the Bronx, he came to Boston City Hospital/BMC, where he worked for 34 years until retirement.

He is board certified in Internal Medicine, Medical Oncology, Geriatrics, and Palliative Care Medicine. Dr. Hardt’s activities in the area of non-English-speaking patients and medical interpretation are well known around the country.

He has produced educational materials for medical interpreters and for health care workers working across language differences. He has authored and co-authored book chapters and articles on medical interpretation and related areas. Dr. Hardt was a founding member of the International Medical Interpreters Association and served on the Advisory Board.

In 2011 he received the IMIA’s inaugural “Provider of the Year Award.” He was a founding member of the National Council on Interpretation in Health Care, served on its Executive Board, and co-chaired its Policy and Research Committee. He worked with the Massachusetts Office for Refugees and Immigrants and with the ABA’s Health Law Section about related legal issues.

Most recently, he served as a Board Director for the National Board of Certification for Medical Interpreters, which began national certification in 2010. For 34 years he served as Medical Consultant to Interpreter Services at BCH/BMC.

Dr. Eric Hardt

Lisa K. Walker

Lisa is a physician assistant (PA) and the founding Program Director of the Physician Assistant program at MGH Institute of Health Professions.

Before entering the PA profession in 1994, Lisa worked as an American Sign Language interpreter in medical settings. She teaches and consults extensively on the topics of cultural competency, patients with disabilities, medical interpreting, and communication access.

She is the co-author of a chapter on patients with disabilities in the widely used text Physician Assistant: A Guide to Clinical Practice.

Lisa K. Walker, MPAS, PA-C

Gaye Gentes

Gaye was born in New York but grew up in Guadalajara, Mexico, where her family moved permanently when she was eleven. After earning a B.A. in English from Southwestern University in Georgetown, Texas, she moved about the country, living in Florida, New Orleans, and Chicago, before settling in the Boston area. From jobs in bilingual education and marketing she stumbled into the interpreting profession.

She had been working as a legal and medical interpreter, at first freelance and then full-time, when she was appointed the Director of Interpreter Services for Tufts New England Medical Center. In her five years there, she oversaw an increase in staff interpreter positions and the standardization of services. In 1998 she received the Lifespan Cultural Diversity Award for her effort in cultural awareness training. In 2001, she became the Manager of the Office of Court Interpreters at the Trial Court of Massachusetts, where she supervised the statewide program for the provision of interpreters. Her department was honored by the National Center for State Courts as a National Model of Effective Management. In her thirteen-year tenure, she oversaw great progress in both broadening and systematizing linguistic access to previously under-served linguistic minorities.

Gaye served on staff at Found in Translation as our Program Director for five years, overseeing our Medical Interpreter Certificate Training program. Her current position is Interpreter Resource and QA Director at CCCS/Embracing Culture. She has served as a Board Member and as the Treasurer of the NCIHC.

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